Unfortunately at the moment if you pay with Apple Pay you cannot enter the codes. We are working on it and hopefully will resolve it soon! If you have a code and want to use it, we recommend checking out through standard check out.
As an LGBT+ owned business we took a difficult path where we pretty much depend on our rainbow family to support us. We heard a lot of rejection from mainstream brands who said our products were 'not for them', but at the same time they would make seasonal rainbow lines themselves.
We are not a seasonal brand.
Our products are quite filled with rainbows - and we hope you love it as much as we do! These items are more than just for Pride, so be prepared to want to wear them all year round!
We believe that we should all be supportive of each other.
Support local, support small businesses, support the community - these are our beliefs.
Because there is no such thing as free shipping. If you think you ever order something with free shipping, believe us - you pay for it as it's included in the product price. At Bunny'Style we are honest and we charge you what we actually pay, or less for P&P! We are planning to reduce shipping rates as our profit margin grows. Currently we are too small and cannot afford it!
Standard 14 day return period for goods bought online. No reason required, unused, new items only. We will refund within 14 days of receiving the goods. But in reality we will probably refund straight away.
For all returns and faulty items we will refund or replace and cover postage costs within the USA. For damaged items sent everywhere else we will refund only, after receiving photographic proof of damaged goods.
Please note that we will not accept any worn, washed or dirty items.
We will not refund items that had the product labels removed (if the product came with labels) - please ensure you do not remove any labels before trying on.
We will not accept any returns beyond the 14 day return period, please do not send any items to us after this period has passed as we won't be able to do anything rather than send them back to you.
Please always include your order number with your return!
Always take the confirmation slip from the post office as proof of sending your return.
Please note we do not refund the original shipping cost unless the item is faulty and is not part of an order containing multiple items.
We are happy to exchange your goods if they won't fit or for any other reason. Difference in price will be refunded or added to your bill. We cover the exchange postage cost. Again, we can only do this in the the USA. Unfortunately we do not cover the exchange postage cost for items sold to other countries.
You can cancel your order before we ship it. Please get in touch via email, or Facebook messenger for us to act quickly. We will refund straight away including the shipping cost. Please note that refunds might take up to 7 working days to get delivered in your account.
We get a lot of these messages and in majority of cases here are the reasons:
* Incorrect address entered - even misspelling the street name will make your bank reject the payment
* Incorrect ZIP / Postcode - Please ensure you enter the code to which this card is registered
* Random decline - Try again, as your bank might from time to time randomly decline transactions even if you have funds available
*CVC code incorrect - ensure you use the correct code at the back of your card
Please remember that if you enter the data above incorrectly too many times, your bank might consider this as a fraudulent attempt and might decline further transactions on our site even if you enter correct details.
If none of these solutions work, please report this to us and we will investigate.
Remember you can use our PayPal, Apple Pay and Google Payments gateways too and in many cases this will solve the payment issue.
The safest you can imagine! we use Stripe payments, PayPal, Apple, Google and Amazon Pay in our transactions. We do not have any access to your card details. Bunny.Style also runs on https protocol - the safest on the web. Company information is displayed at the bottom of the page.
We are working on making this more clear. Basically some products have options and the collection page is showing the price of the cheapest one, while on the product page the option selected might be a different one. For example caps with plain visors are £19.99 and caps with rainbow visors are £22.99 as it costs us more to make those.
We make most of our products in Guangdong, China. This region is known for high quality products, workmanship and fair workers treatment. Our suppliers use the newest sawing and threading machines from leading western brands to make our products.
Our suppliers can boast of the following certifications:
The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved.
The STANDARD 100 by OEKO-TEX® is a worldwide consistent, independent testing and certification system for raw, semi-finished, and finished textile products at all processing levels, as well as accessory materials used. Examples of articles that can be certified: raw and dyed/finished yarns, woven and knitted fabrics, accessories, such as buttons, zip fasteners, sewing threads or labels, ready-made articles of various types (garments of all types, domestic and household textiles, bed linen, terry products and much more).
The Business Social Compliance Initiative (BSCI) is a leading supply chain management system that supports companies to drive social compliance and improvements within the factories and farms in their global supply chains. BSCI implements the principle international labour standards protecting workers’ rights such as International Labor Organization (ILO) conventions and declarations, the United Nations (UN) Guiding Principles on Business and Human Rights and guidelines for multinational enterprises of the Organization for Economic Co-operation and Development (OECD).
At the moment we have quite a selection of PrideBunny snapbacks, socks, wallets, beach towels, swimming shorts, socks and more! Recently we started making more clothing: tops, sweatshirts, jackets and pants! Have a look in our All Products collection.
We are also developing our home range and currently have several cushion designs in stock too!
We are currently working on our new line of chinos and jeans, jackets and sweatshirts that will be coming to store this Fall. Same as our other products they will be awesome quality but with just a high street price tag.
Next, we will be introducing more apparel to our store - more pants / trousers, and further t-shirt designs. At some point we would like to make shoes too, but this might be later in the future as we are currently learning about the process to ensure we make amazing products.
We are planning also to expand our lifestyle range in the Spring of 2020 with further awesome products.
We often anounce upcoming products on social media so make sure to follow us and watch our instagram stories!
We want to ensure you get the best product for the fair price. We are told sometimes that our products are expensive, so let us explain! The price of our products is based on three main factors: production costs, marketing costs and profit margin. So you know, our profit margin at the moment is around 25%. This is because we only make small amounts of each product we offer. Also, you probably found us through a Facebook ad - and those cost a lot! So that 25% doesn’t actually even pay our wages - we all have day jobs! What it does cover though is development of new products! If you think we are expensive - we understand! But believe us, you get what you pay for - truly awesome quality product, designed with love and passion!
Our products are generally easy to clean. Check your label for cleaning instructions if it's a piece of apparel. For accessories it is best to get in touch with us but generally the following applies:
Caps made of faux suede and satin polyester:
They're very easy to clean as it is a microfiber fabric therefore doesn't take in too much dirt. Wipe your cap with a warm wet sponge using liquid soap or color-free washing liquid. Soak your cap in warm soapy water first for up to 20 minutes if the dirt is excessive.
Caps made of cotton, linen, viscose or tencel and other natural fabrics.
These need to be soaked in warm soapy water for at least 30 minutes first. After that use a soft wet sponge with warm water and liquid soap to wash the dirt. Do not use any hard sponges or scratch the fabric as this might damage it.
Wash with a soft sponge and warm water using liquid soap.
We do not currently accept or use any influencer services. Please do not ask us about 'collabs'. We are honest if it comes to social media and want all content that is out there to be genuine. So anything you see us tagged in - it comes from our amazing customers - NEVER from sponsored posts.
We might get in touch with you if you have taken a great picture though. We offer store vouchers for best pictures in return for letting us use them.
As a small brand we are always on a lookout for models. We really would like to see models of all genders and ethnicities to reflect the true inclusive image of our brand. Please get in touch if you feel you got what it takes!
We offered 30 x £10 vouchers for those taking part in the event.
Bunny.Style Launch Event
We had our Brand Launch Event in the summer of 2018 and all proceeds from tickets were donated to a chosen charity in Poland focusing on fight for equal marraiage and civil partnerships for same-sex couples (neither is currently legal in Poland) Total donation was over £300.
Lublin Pride March, Poland
We have donated £100 towards the organisation costs of the march after being notified about homophobic hate speech of various Polish politicians. Currently there is no law in Poland that protects the LGBT+ community against verbal abuse and homophobic behaviours. It should never be allowed for politicians to speak about LGBT+ as degenerates and deviants - yet it is exactly what has been happening lately in Poland.
2019 projects we are working on:
Llama's Pyjamas Charity Shop and their network.
We have donated a few hundreds of baseball caps from our previous collections, socks and other items to Llama's Pyjamas, who later distributed them around England in their network of friendly charity shops.
Yet again we helped them by offering a few vouchers for the winners.
LGBT+ Charity Fashion Show at Durham University
We are renting out and donating multiple pieces of clothing for a student fashion show in the aid of the Albert Kennedy Trust, which supports homeless LGBT+ youth.
Unfortunately, we are not able to commit to donate percentage of our profits to charities on a regular basis. This is because we are too young, too small and have to be very careful with our cash flow. We are still investing our own savings into the brand and it would be a huge risk to sign up for something that we know we would not be able to deliver at the moment.