Shipping Times & Prices
Shipping Times
Our warehouse usually processes orders in one day, that means that your package is usually shipped the same or next working day. In some cases this time can be extended to up to 3 working days.
At the moment the USA shipping with standard option usually takes 2 to 7 working days (unless we stated otherwise). Shipping to other countries takes usually up to 14 working days.
Although we do all we can to ship as soon as possible, please allow 1-3 extra handling working days for all orders on top of the delivery times stated above. Please note that we are not responsible for any delays within the shipping networks that we have absolutely no influence upon.
Our Shipping Prices are as follows:
We offer free shipping for all orders over $100 in the USA.
If you return some items and upon the return of your items the total value falls below $100 we will deduct the shipping charge of up to $20 from the total sum of your refund (depending on what it would cost as per below and warehouse costs).
0lb to 1lb (if letter size)
Shorts, T-shirts, some Chinos, Socks 3-packs, Masks
USA
$6.50 Standard Shipping (2-7 days)
$14.00 2 Day Delivery
Canada
$10 - $15 Standard Shipping
$25.00 Express (up to 0.5lb)
1lb to 2lb parcels
Caps, 2 caps, towels, cap and socks, and other combinations up to the specified weight.
USA
$10.50 Standard Shipping (2-7 days)
$35.00 2 Day Delivery
$16.50 3 Day Delivery
Canada
$22.50 Standard Shipping
Larger orders over 2lb
USA - FREE if over $100 or $15 if under. (2-7 days)
Canada $22.50 - $30
Rest of the world shipping:
Please check the shipping price when checking out.
Covid-19 related delays
We can guarantee that once you get the shipping notification, it means your order has left our warehouse even if you can see ‘In Transit’ or ‘Pre-shipped’ status on the tracking site. This is the principle of our contract with our fulfilment partners who fulfil our orders the same or next working day.
If you think your order is delayed, please ensure to check the current order status and all updates on the courier website concerning any possible delays. Shipping service provider's Terms & Conditions apply.
Please be patient, as due to the Covid-19 situation, many couriers experience delays. We noticed that especially with USPS, DHL, Ascendia and FedEx couriers scan parcels less frequently, so the information might not be updated in real time. We have especially seen multiple instances of parcels not being initially scanned upon arrival in their warehouse and as a result tracking showing incorrect information.
In some cases the delivery can take up to 30 working days if delays on couriers’ side occur. We recommend reaching out to their customer services and enquiring about your order delivery date. Unfortunately, we have no impact on the courier-related delays and there is nothing more we can do than wait at the moment.
Returns and exchanges are free in the USA in all 50 US States and Washington D.C., excluding Puerto Rico and other US territories. Refer to Returns Policy.